1. Q: Do you have a catalogue? Can you send me the catalogue to
have a check of all your products?
A: Yes , We have product product list.Please contact us online or
send an Email to sending the catalogue.
2. Q: I need your price list of all your products, do you have a
price list ?
A: We do not have a price list of all of our products. Because we
have so many items,and it’s impossible to mark all of their price
on a list.And the price are always changing because of the
producing cost.If you want to check any price of our products,
please feel free to contact us.We will send offer to you soon!
3. Q: I can find the product on your catalogue, can you make this
product for me?
A: Our catalogue shows most of our products,but not all.So just let
us know what product do you need,and how many do you want.If we do
not have it,we can also design and make a new mould to produce
it.For your reference,making a ordinary mould will take about 30
days.
4. Q : Can you make customized products and customized packing?
A: Yes.We made a lot of customized products for our customer
before.And we made many moulds for our customers alread.About
customized packing,we can put your Logo or other info on the
packing.There is no problem.Just have to point out that ,it will
cause some additional cost.
5. Q: Can you provide samples ? Are the samples free ?
A:We offer paid sample,around 4-5days arrived your hand by DHL, UPS
or EMS
6. Q: What kind of payment do you accept ? Can I pay RMB ?
A:Payment <=50000USD,100% in advance.
Payment>=50000USD,50%T/T in advance,balance before
shipment.Please be sure that we can receive the same amount of the
Invoice. And you can pay money In RMB. No problem.
7. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as
DHL,FedEx,,UPS,TNT,EMS.That’s a Door to Door service.
8. Q: Do you have a guarantee of your product quality?
A: We have a guarantee of one year.
9. Q: Can I become an Agent / Dealer of Ruijia products?
A: Welcome! But please let me know your Country/Area first,We will
have a check and then talk about this.If you want any other kind of
cooperation,do not hesitate to contact us.
